Independent retailer Healthy Pet Store has appointed a new store manager.
The business, based in Totton, Southampton, has promoted its assistant store manager Hannah Crewe to the position of store manager in recognition of her outstanding ability to provide exemplary customer service. As part of her promotion, Hannah will take on a strategic role as the store continues to expand.
She said: “I am keen to play a more strategic role so that Healthy Pet Store can continue to set the bar in this sector. We are known for creating an engaging and welcoming shopping experience and I am determined to sustain and build on that reputation.
“In this sector, there’s a huge amount of product and concept knowledge required. I want to support my team with even more learning opportunities so we can provide customer service that continues to truly stand out from the crowd.”
Operations manager Richard Wall added: “Hannah’s promotion is well-deserved. She’s a brilliant asset to the team with a lot of existing retail know-how, and she’s done an excellent job bringing her colleagues together into a cohesive team. I’m looking forward to seeing her progress even further in this senior role.”
