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    PBW News – February 2026

    By David ReesFebruary 10, 2026
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Events

Webinar to help pet trade improve animal welfare

David ReesBy David ReesOctober 13, 20222 Mins Read
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Pet professionals are being invited to attend a live webinar hosted by The National Pet College and welfare charity Dogs Trust to gain a better understanding of behavioural struggles that they may encounter in their profession, and to learn strategies that will improve animal welfare.

Delivered by Dogs Trust’s canine behaviour officers Hannah Harris and Úna Race, the webinar will explain the role of body language, identify behavioural indicators of frustration, stress, pain and fear, reflect on scenarios where animal welfare could be compromised and help attendees to develop strategies to meet the needs of animals in their care, in order to maximise welfare.

Held on Tuesday November 1 at 7pm, the live webinar is aimed at all pet professionals, particularly dog groomers, home boarders and dog walkers.

Vicky Skinner, head of education at The National Pet College, said: “We know that pet professionals encounter a wide range of behaviours in dogs on a weekly basis and we are delighted to have partnered with Dogs Trust to deliver this webinar.

“We have very much based the content around real-life scenarios to ensure that attendees gain practical advice and strategies that they can then implement in the workplace.”

Jenna Kiddie, head of canine behaviour officer at Dogs Trust, added: “Every dog is an individual and will respond to situations in a way that is unique to them, which will be influenced by previous experiences or how they are feeling in that moment of time.

“It may be particularly difficult to predict how dogs will react to a new situation, for example, some dogs may enjoy going to the groomers for the first time, whereas others may become worried. So that pet professionals can best support dogs and their owners, it’s essential that we can understand the dogs that we are working with and to provide for their needs at that time and going forwards.

“We are delighted to have the opportunity to take part in this webinar and hope that together we can make sure that dog welfare is always at the heart of everything we do.”

To book a place, visit: https://www.nationalpetcollege.co.uk/events/dog-behaviour-webinar/ .

Tickets cost £30, and members of the Pet Industry Federation can use their October PIF password to redeem a 20% discount for this webinar.

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David Rees

David Rees is the editor of PBW News. In a 30-year career in trade journalism he has specialised in the retail and wholesale sectors, holding senior positions at a number of leading titles.

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