Pets at Home experienced a fall in retail sales revenue during the pre-Christmas period, according to its third-quarter trading statement.
Retail revenue fell by 2.4% in the 12-week period up to January 2, 2025, and by 2.8% on a like-for-like basis, compared to the previous year.
The retailer reported “a more challenging UK consumer backdrop with particularly weak footfall from October”, while digital sales improved, and subscriptions continued to grow.
Revenues also grew strongly in its veterinary practice arm, Vets for Pets, at 21.3% with like-for-likes of 19.9%. This was supported by growth in subscriptions, visits, and average transaction values.
Overall, total Q3 group revenue slipped by 0.2% to £361.6m, with group like-for-like revenue down 1%. The retailer left its profit guidance for investors unchanged, predicting modest growth in pre-tax profit by the end of the financial year.